Senior Manager Customer Relationship Management & Sales / Istanbul, Türkiye

Brief description

As Senior Manager Customer Relationship Management & Sales (m/f/d) you will be joining the team of our Conceptum Logistics branch office in Istanbul, Türkiye.

The Conceptum Logistics Group is specialized in project logistics. We develop individual transport solutions for our customers and transport freight – no matter how large or heavy – to the most remote regions of the globe. Founded in 2002, we have a variety of clients on all continents and are represented at many locations worldwide with our own branch offices (USA, India, China, Finland, Spain, Germany, Colombia, Peru, Canada, Türkiye and Uzbekistan included). Many years of experience abroad, reliable planning, proactive response times, short decision-making, and a “hands-on” focus, ensure long-standing relationships with our customers.

  • Sell and manage our client’s services to customers.
  • Negotiate and close on pricing and services proposals across the suite of services offered and managed by our client’s company.
  • Create and execute strategic account plans for key customers.
  • Lead and strengthen business relationships with customer organizations while encouraging each prospect for improved performance or increased business levels.
  • Qualify leads generated from various sources.
  • Prospect and build a pipeline to grow existing and non-traditional customers.
  • Make cold calls to prospect on leads and start the sales process using question-based selling techniques followed by a consultative sales strategy.
  • Use prospect lists to identify key contacts with target companies who are decision-makers for the services offered by our client’s company.
  • Perform at a high level, producing the required number and type of qualified leads.
  • Miscellaneous activities and responsibilities as assigned by manager – which include but are not limited to credit inquiries and collections, pricing reviews, etc.
  • 80 % travel required to designated accounts within the specified regional territory.
  • At least 2+ years of experience in Transportation, Logistics, Project Cargo, Heavy Lift & Supply Chain, Sales, and Account Management, and a proven track record of business development or account.
  • Experience in managing sales activities within a Customer Relationship Management (CRM) system.
  • High-intensity sales skills.
  • Problem-solving and negotiation skills.
  • Leadership skills.
  • MS office skills.
  • Time management, organizational, and communication (verbal and written) skills.
  • Strong interpersonal skills including demonstrated ability to work in a flexible team environment.
  • Ability to effectively deliver presentations to a variety of audiences.
  • Ability to structure, negotiate, and close business transactions.
  • Fluent in Turkish & English languages. Other languages are an advantage.
  • Male candidate must have a complete military service.
  • Located in Istanbul, Türkiye, preferably on the Asian side.

An open, international working environment awaits you at Conceptum Logistics Group. Trust and respect characterize our dealings with each other. As owner-managed Group, we have short decision-making paths and offer our employees the perspective of contributing to shape Conceptum Logistics’ future.

  • An interesting, versatile workplace with plenty of opportunities for creativity
  • An open atmosphere, flat hierarchies, and short decision paths
  • An international working environment.
  • Attractive, performance-related salary
  • Flexible working hours with the possibility of hybrid working models

Your application

Do you have any questions? Please contact Eileen Harms in advance at career@conceptum-logistics.com. We look forward to receiving your application, stating your salary expectations and availability.

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